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Refund & Cancellation Policy

Last Updated: April 2026

1. Subscription Billing

Viswasimi AI Tutor offers monthly subscription plans billed through Razorpay. Charges apply based on the selected plan.

2. Cancellation Policy

Users may cancel their subscription at any time through their account dashboard. After cancellation:
  • Access remains active until the current billing period ends
  • No further charges will be applied

3. Refund Policy

Refunds are provided on a case-by-case basis. Refunds may be granted in situations such as:
  • Technical issues preventing platform usage
  • Duplicate payments
  • Billing errors
  • Exceptional service failures
Refund decisions are made at the sole discretion of Viswasimi AI Tutor.

4. Non-Refundable Situations

Refunds may not be issued in cases such as:
  • Change of mind after subscription
  • Partial usage of services
  • User misunderstanding of features

5. Refund Processing Time

Approved refunds are typically processed within:5–10 business daysProcessing time may vary depending on the payment provider.

6. Contact for Refund Requests

To request a refund, contact:

Email: contact@viswasimi.com

Location: Delhi, India